§ Legal — Refund Policy
Refund Policy
Last updated: July 1, 2026
The short version
If you're not happy with a brief, email us within 7 days and we'll refund your payment. 100% money-back, no questions asked. We'll ask one short question so we can learn what went wrong, but you can decline to answer.
How to request a refund
Email hello@yourbrief.io from the address on your order. Include your order number. We will refund within 3 business days. Stripe handles the actual money movement and may take 5-10 days to show on your statement.
When refunds don't apply
Refunds are not available after 7 days from the order date.
Disputes
If you dispute a charge through your bank or card issuer without emailing us first, we'll freeze the account pending resolution. We'd rather just give you the refund directly — it's faster, simpler, and you keep your account in good standing.